Privacy policy

Who we are

The Primrose Practice is a private psychotherapy practice offering services in Berlin, Germany . This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect?

The Primrose Practice collects your personal identification information (name, email address), as well as information on the nature of your interest in The Primrose Practice

How do we collect your data?

You directly provide The Primrose Practice with most of the data we collect. We collect data and process data when you register online, voluntarily provide feedback on any of our digital content, or use or view our website via your browser’s cookies.

How will we use your data?

The Primrose Practice collects your data so that we can send you information and provide non-identifying metadata to interested parties.

How do we store your data?

The Primrose Practice securely stores your data on a digital device at 28 a Borsigstrasse, Berlin, 10115

The Primrose Practice will keep your personal details as described above until you notify us that you would like it deleted. If we are so notified, we will delete your data immediately. If the company closes, we will delete all the data.


The Primrose Practice will not send you marketing information.

What are your data protection rights?

The Primrose Practice would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: you have the right to request The Primrose Practice for copies of your personal data. We may charge you a fee for this service.
  • The right to rectification: you have the right to request The Primrose Practice correct any information you believe is inaccurate. You also have the right to request The Primrose Practice to complete information you believe is incomplete.
  • The right to erasure: you have the right to request that The Primrose Practice erase your personal data, under certain conditions.
  • The right to object to processing: you have the right to object to The Primrose Practice’s processing of your personal data, under certain conditions.
  • The right to data portability: you have the right to request that The Primrose Practice transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

The Primrose Practice may use cookies in a range of ways to improve your experience on our website, including keeping you signed in, understanding how you use our website, remembering your previously selected preferences, and gathering other data pertaining to your browsing. For more information about cookies, visit

How to manage cookies

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The The Primrose Practice website contains links to other websites. Our privacy policy applies only to The Primrose Practice  so if you click a link to another website, you should read their privacy policy.

How to contact us

If you have any questions about The Primrose Practice’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact by emailing us at

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that The Primrose Practice has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commission.

Webform on the DPC webpage:

Postal Address: Friedrichstr. 219, 10969 Berlin (visitors’ entrance: Puttkamer Str. 16 – 18)